If you feel like you’re carrying half of your belongings with you at all times, this backpack is for you! It has a spacious inside compartment (with a pocket for your laptop), and a hidden back pocket for safekeeping your most valuable items.
• Made from 100% polyester
• Fabric weight: 9.91 oz/yd² (336 g/m²)
• Dimensions: H 16.1″ (41cm), W 12.2″ (31cm), D 5.5″ (14cm)
• Capacity: 5.3 gallons (20l)
• Max weight: 44lbs (20kg)
• Water-resistant material
• Large inside pocket with a separate pocket for a 15” laptop, a hidden pocket with zipper on the back of the bag
• Top zipper has 2 sliders, and there are zipper pullers attached to each slider
• Silky lining, piped inside hems, and a soft mesh back
• Padded ergonomic bag straps from polyester with plastic strap regulators
• Blank product components sourced from China
When will I get my order?
It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- USA: 5-8 business days
- International: 10-20 business days
- COVID UPDATE HERE
How are your products made?
We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at firstname.lastname@example.org
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at email@example.com within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at firstname.lastname@example.org!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at email@example.com with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at firstname.lastname@example.org within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
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