Who doesn’t love a good surprise? With this color-changing coffee mug, you’re definitely in for a great one. This mug has a black matte finish when it’s empty. But when it comes into contact with a hot beverage, the mug reveals a beautiful print that’ll always make you smile when having your drink of choice.
• Black matte finish when cold
• Reveals the print when exposed to hot liquids
• Dimensions: height – 3.85″ (9.8 cm), diameter – 3.35″ (8.5 cm)
• Made in China. Printed in the USA and EU
Note that in some instances the coating might not be 100% opaque and an outline of the design might peek through a little. Also, you shouldn’t put the mugs in a microwave or dishwasher since it can damage the coating.
When will I get my order?
It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- USA: 5-8 business days
- International: 10-20 business days
- COVID UPDATE HERE
How are your products made?
We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at firstname.lastname@example.org
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at email@example.com within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at firstname.lastname@example.org!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at email@example.com with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at firstname.lastname@example.org within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
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